Karma Pandya

Karma Pandya is a founder of Zigment and has been building it since March 2023. Zigment's AI agents run customer conversations on WhatsApp, email, the web and voice, and turn what customers say into records a business can act on. On this blog, Karma writes about the architecture underneath that work: how conversations, AI agents and business systems fit together. Before Zigment, Karma founded Adeptle, which built and sold several SaaS applications and tools between 2019 and 2023, and before that worked as a freelance software developer. Karma studied computer software engineering at San José State University. The working method has stayed the same throughout: break a complex problem down into something implementable, then turn the idea into a product as quickly as possible.