The story moved him. He clicked at eleven at night with a question.The form was the only one home.
Zigment answers every supporter the moment they care, handles the questions that decide a gift, routes the major-gift signal to the right officer, and keeps stewardship running across the giving lifetime. In every language, at any hour. Powered by the Conversation Graph.
Thousands of conversations a month land in one inbox, handled by a team of four. The next appeal goes out as a broadcast, not a conversation, and the lapsed-donor list keeps growing.
Three places it costs you:
01
First response.
They clicked at eleven with a question that was not transactional. The form took the name. Nobody started a conversation.
Not the next business day. Your agent holds a real conversation through the questions that decide a gift. Where the money goes, the impact story, the tax receipt, the recurring option, in the supporter's own language.
Omnichannel Agents
Your agent reads the gift signal, routes the major prospect to the development officer with the impact area and the last objection attached, sends the volunteer to programmes, and keeps the small-gift supporter on stewardship without adding headcount.
Conversational Intelligence
The thank-you, the impact update, the next appeal and the lapsed-donor revival run on the same thread. The recurring donor who used to lapse silently is now a conversation.
Workflow Orchestration
A deliberately narrow deployment on the website, built on approved content with human oversight from day one. 500 plus supporter conversations a month in eighteen languages, ten hours a week returned to the development team.
A walled-garden conversational architecture for a hundred-year trust institution. Donor enquiry, charity vetting and stewardship inside the conversation.
Engage every supporter the moment they care, answer the questions that decide a gift, and route the major-gift signal to the right officer.
Hold the conversation across the supporter lifetime. Stewardship, renewal, lapsed-donor revival and the major-gift escalation on one thread.
Every message, gift and appeal on one continuous timeline.
The conversation follows the supporter across every channel. Never from zero.
Intent and gift signal flow into your CRM as structured, usable data.
Compliance:
A live demo on your own funnel. Your channels, your languages, your donor database.
