Zigment
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Conversational Revenue Orchestration for Healthcare

A patient reading about treatment options on a phone late at night

A patient asked at eleven at night, in Tamil.The call centre opens at nine, in Hindi.

Zigment answers every patient question the moment it is asked, with empathy and from your approved clinical content, in the patient's own language, and books the consultation when the intent is real. From first question to the whole care journey. Powered by the Conversation Graph.

Every patient is a relationship. Most patients get treated like a transaction.

Fertility, oncology and cardiac enquiries happen after hours, because that is when patients have privacy. Thousands a month. Lead to consult stays under two percent.

Three places it costs you:

01

First response.

The question comes at midnight. First-call connect sits below eighteen percent.

A patient messaging a clinic after hours

One patient timeline.Held with empathy, across the whole care journey.

A patient messaging a clinic from home at night

When the question is asked, your agent is already there.

Even at midnight. In her language. The agent picks up the second the question lands, holds a real conversation through fear-loaded questions about cost, success rates and timing, and books the consultation when the intent is real.

Omnichannel Agents
A clinician reviewing a patient case on a tablet

Empathy on the question. Accuracy on the answer.

Your agent reads mood, urgency and family-pressure context, answers from your approved clinical content and never the internet, and routes the case to the right clinician the moment it crosses the line that needs a human.

Conversational Intelligence
A care coordinator speaking with a returning patient

The conversation does not end when the consultation does.

Cycle reminders, follow-up consults, second-cycle conversations and cross-specialty referrals run on the same thread with the same memory. The relationship holds between visits.

Workflow Orchestration

The numbersa patient-access team would notice.

90%
of inbound auto-qualified. Nova IVF.
40%
lower cost per consultation.
<30s
to first response, at any hour.
4 wks
to live.

Proven inhigh-consideration care.

Two ways healthcare brands put Zigment to work.

See the full platform
A patient booking a consultation on a phone

Convert and Qualify

Answer every patient question the moment it is asked, handle it with empathy, and book the consultation when the intent is real.

A returning patient meeting a care team

Retain and Grow

Hold the conversation across the care lifetime. Cycle reminders, package upgrades, second opinions and cross-specialty referrals on one thread.

Every conversation makes the next one smarter.None of it leaves your control.

One memory per patient.

One memory per patient.

Every question, call and visit on one continuous timeline.

Context that travels.

Context that travels.

The conversation follows the patient across every channel. Never from zero.

Signal back to your stack.

Signal back to your stack.

Intent and outcome flow into your CRM as structured, usable data.

Compliance:

  • HIPAA Compliant
  • ISO 27001
  • AICPA SOC
  • GDPR

Every question your team leaves unanswered is a patient who goes elsewhere.

A live demo on your own funnel. Your channels, your languages, your systems.

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A care coordinator with a tablet in a clinic