Orchestrate every customer journey. Govern every agent.
Zigment is the agentic orchestration platform enterprises use to build, deploy and govern AI agents across sales, onboarding, service and retention, with shared customer context and within your security and compliance requirements.
SOC 2
ISO/IEC 27001
GDPR
HIPAA
Independently pen-tested
Trusted by banks, lenders, automakers and enterprises across India, the US and the GCC.
Why enterprises need one platform to orchestrate AI agents across the customer journey
Every conversation and engagement signal unified into one customer context.
- Your own data model, such as loans, vehicles or policies, mapped as Custom Objects
- One context layer shared by every agent, so adding the next workflow takes less time and cost
Guardrails on what agents can say, promise and do, set per brand, product and region.
- Role-based access, approvals and human hand-off built into every workflow
- Deploy in our cloud, your region or on-prem
Every agent decision can be traced from the message to the data, rule and outcome behind it.
- Journey Insights tie conversations to revenue, not just CSAT
- Independently audited security: SOC 2, ISO 27001, regular pen tests
How Zigment works inside your stack
One platform that connects to the systems you already run, works from shared customer context, and acts across every channel, with governance built in from end to end.
- CRM — Salesforce, HubSpot, LeadSquared
- Loan origination / core banking
- Dealer management systems
- Web and app engagement signals
- Data warehouse / CDP
- Agentic Workflow Orchestration
- Channels · Voice AI
- Mini Apps
- Journey Insights
- Unified Customer Context
- Data Sync · Custom Objects
- Revenue Data Pipeline
- Integrations
- WhatsApp · RCS · SMS
- Voice, inbound and outbound
- Web chat · in-app · email
- Human agents and field teams
- BI and reporting
Model-agnostic — bring your own LLM, or let Zigment choose for you.
Independently audited and built for regulated industries
Banks, insurers, healthcare providers and global brands run customer conversations on Zigment. Our controls are verified by independent auditors, and we share our audit reports with you under NDA.
ISO/IEC 27001Certified information security management system across people, process and platform.
View certificatePenetration testingRegular third-party penetration tests and vulnerability assessments.
Request summaryEncrypted in transit and at rest, using industry-standard protocols.
SSO / SAML, RBAC, MFA and least-privilege access by default.
Masking and redaction before data reaches any model.
Immutable logs of every agent and admin action.
Your data is never used to train third-party models.
Aligned with regional data protection requirements across the geographies we operate in.
Documents for your security and procurement review
Most documents are shared after a mutual NDA is signed.
Manage your AI agents with the same controls you apply to your teams
Decide who can access, change and publish every agent
Control who can build, test, publish and monitor agents, and which customer data each agent is allowed to see.
- Workspaces and roles per business unit, brand or geography
- Maker-checker approvals before an agent or prompt goes live
- Versioning and one-click rollback for every agent
- SSO / SAML and MFA for every admin and builder
Deployment options that meet your data and regulatory requirements
The same platform and the same controls are available in every deployment, so your risk team can choose the option that fits.
| Cloud | Dedicated / in-region | Your VPC / on-prem | |
|---|---|---|---|
| Managed by | Zigment, fully managed SaaS | Zigment, single-tenant | Your infrastructure |
| SSO, RBAC & approvals | ✓ | ✓ | ✓ |
| Audit logs & traceability | ✓ | ✓ | ✓ |
| Guardrails & PII redaction | ✓ | ✓ | ✓ |
| Data residency | Region of choice | Single-tenant, pinned region | Never leaves your network |
| Bring your own model / keys | Available | Available | Available |
Measured outcomes from enterprises running on Zigment
56%more loans disbursed from the same approved cohort
BANKING & FINANCIAL SERVICES
35%+more test drives booked, around the clock
AUTOMOTIVE
90%of enquiries qualified before sales ever picks up the phone
HEALTHCARE
80%reduction in call-centre and support load
FINTECH“What made lending expensive was everything bolted on after the credit call, and almost all of those steps came down to somebody waiting for somebody else.”
— Jana Small Finance Bank
Bajaj Auto: how one orchestration layer doubled qualified lead volume
Built for regulated, high-consideration journeys.
Onboarding, cross-sell, collections.
See how it works.
A partnership focused on business outcomes, not only software access
A dedicated solutions team designs, integrates and runs your agents with you, and hands over the controls when your team is ready.
- 01Discovery · Weeks 0–2
Discovery & security review
Journeys, KPIs, infosec questionnaire, DPA.
- 02Design · Weeks 2–6
Solution design
Agents, guardrails and Custom Objects, mapped to your workflows.
- 03Build · Weeks 6–12
Integrate & test
Systems of record, UAT and red-teaming before anything goes live.
- 04Launch · Go live
Phased rollout
Launched with human oversight, scaled as confidence builds.
- 05Ongoing · Ongoing
Optimise & expand
Journey Insights guide new workflows on the same shared context.
Questions enterprise teams ask us
If your security or procurement team has a question that is not covered here, our team can walk them through it.
No. Your conversations are never used to train Zigment's models or any third-party model. Model provider agreements and data-handling terms are available for your security team's review under NDA.
Zigment offers regional hosting, dedicated single-tenant deployments, and deployment inside your own VPC or data centre. Your risk and compliance team chooses the option that fits your regulatory requirements.
Guardrails you configure, including policy rules, topic boundaries and grounding checks against your approved knowledge, run on every reply. Anything outside those rules is declined, escalated or handed to a human.
Yes. Every agent action is logged and traceable from the message to the rule and data behind it, with immutable audit logs you can export to your own SIEM.
Yes. SSO / SAML and MFA are available for every admin and builder, with role-based access down to the workspace and Custom Object level.
Most enterprise engagements go from discovery to a live, phased rollout in 8 to 12 weeks, depending on the number of systems and workflows involved.
Yes. Zigment is model-agnostic. Bring your own LLM or cloud account, or let Zigment choose a model for you.
See how Zigment can run one of your customer journeys with enterprise controls in place
See Zigment running on a workflow from your industry, with your security team in the room.