The ad fired at eleven at night. The parent filled the form.The counsellor opens at nine.
Zigment picks up every learner enquiry the second it lands, qualifies the programme, the batch, the budget and who is actually deciding, and books the counsellor call when the intent is real. From first click to the enrolled, engaged learner. Powered by the Conversation Graph.
By nine the next morning, the student has compared five other platforms. Connect rates stay below fifteen percent, and the real intent is unreachable on a nine to five, single-language, phone-only model.
Three places it costs you:
01
First response.
The enquiry lands at midnight. The counsellor opens at nine, in one language, on the phone.
In their language, at the hour they asked. Your agent qualifies the programme, the batch, the budget and whether the parent or the student is deciding, then sends the brochure, the sample class and the demo booking on the same thread.
Omnichannel Agents
Your agent reads intent and urgency, scores the lead, and hands ready-to-enrol prospects over with the programme goal, the budget signal and the parent's last objection attached. The curious stay warm without burning counsellor hours.
Conversational Intelligence
Onboarding nudges, batch reminders, fee-instalment follow-ups, upgrade conversations and referral asks run on the same thread. The student comes back for the next course, not just the next module.
Workflow Orchestration
Engage every learner enquiry the moment it lands, qualify in their language, and book the counsellor call when the intent is real.
Hold the conversation across the learner lifetime. Onboarding, fee instalments, upgrades, referrals and the next certification on one thread.
Every enquiry, call and message on one continuous timeline.
The conversation follows the learner across every channel. Never from zero.
Intent and outcome flow into your CRM as structured, usable data.
Compliance:
A live demo on your own funnel. Your channels, your languages, your CRM.
