The reel hit. She slid into the DM at eleven at night.It was still unread on Friday.
Zigment answers every DM and enquiry the moment it lands, handles the questions about coaches, batches, pricing and the cancellation policy, and books the trial inside the conversation. From the first reel response to the renewed membership. Powered by the Conversation Graph.
Your front desk closes at nine. The member relationship does not. Half the DMs are unread by Friday, and the intent has moved on by then.
Three places it costs you:
01
First response.
The prospect asks at eleven about timings, the trial pass and the no-contract option. The desk opens at nine.
Whatever the hour. Your agent answers questions about coaches, batches, pricing, the trial pass and the cancellation policy, in the prospect's language, and books the trial class inside the conversation.
Omnichannel Agents
Your agent reads intent, goal and budget signal, routes the serious prospect to the right studio and coach with the full transcript attached, and keeps the casual browser warm without burning front-desk hours.
Conversational Intelligence
The check-in after session three, the renewal nudge before expiry, the win-back when attendance drops, the next-tier upsell when the goal shifts. The member who used to lapse silently is now a conversation.
Workflow Orchestration
Answer every enquiry the moment it lands, handle the coach and pricing questions, and book the trial inside the conversation.
Hold the conversation across the member lifetime. Check-ins, renewals, win-backs and the next-program upsell on one thread.
Every DM, booking and session on one continuous timeline.
The conversation follows the member across every channel. Never from zero.
Intent and outcome flow into your CRM as structured, usable data.
Compliance:
A live demo on your own funnel. Your channels, your languages, your booking platform.
