Every property enquiry, qualified before the site visit is booked.
How Savvy Group replaced a tele-calling-heavy process with an always-on agent, and let pre-sales focus on the buyers ready to walk in.
40%
higher lead conversion versus offline channels
65%
less manual tele-calling
82%
Up to 82% saved in brokerage cost
Savvy Group is a real estate developer whose inventory moves on volume. Their pre-sales motion runs on Click-to-WhatsApp and inbound web enquiries, with a tele-calling team qualifying each lead before a channel partner or in-house executive picks it up for a site visit.
Every click, manually called. Every campaign, more clicks.
01
Campaigns were driving enquiries at scale.
Every click and form landed in the pre-sales queue, and the team qualified each by hand. As volumes grew, manual outreach became the bottleneck. The same headcount could not hold the same response time.
02
The conversation kept resetting between WhatsApp, the site and the callback.
03
Brokerage and tele-calling cost was eating the unit economics.
One agent that qualifies at the source and hands over warm.
After a discovery conversation, the agent was trained on the project inventory and FAQs and deployed across the campaign WhatsApp number and the web surface. It had to be five things.
Instantly available.
Picks up every click and web enquiry around the clock.
Project-fluent.
Carries the inventory, configuration and pricing a pre-sales executive would, sharing only what is approved.
An effective qualifier.
Filters unserious enquiries before a tele-caller or channel partner is involved.
Context-preserving.
Hands the conversation and the configuration preference to the executive, so the buyer never repeats themselves.
Multilingual.
Engages buyers in their own language, so a vernacular-first lead is not a second-class lead.
Before, every click went to a tele-caller. After, pre-sales works only the buyers ready to visit.
The numbers a sales head would notice.
40%
40% higher lead conversion versus the group's traditional offline channels.
65%
65% less manual tele-calling, with the same team working a larger pipeline.
82%
Up to 82% saved in brokerage cost through agent-led qualification and negotiation.
Takeaways
- Real Estate
- Convert and Qualify
- Omnichannel Agents
- Conversational Intelligence
- Workflow Orchestration
Your campaigns are already driving clicks. Make sure every one gets a conversation.
A live demo on your own funnel. Your campaigns, your inventory, your CRM.
