Every webinar registrant, engaged before the no-show happens.
How Scripbox orchestrated the webinar funnel with an agentic layer, recovered the no-shows that used to drop off silently, and let the call centre focus on the high-value conversations that move revenue.
40%
increase in webinar attendance
33%
lift in paid-subscription conversion
80%
reduction in call-centre workload
Scripbox is one of India's leading wealth-management brands. Their growth motion runs on financial-education content, primarily webinars, to engage prospects, surface high-intent investors and convert them into paid subscriptions. Each webinar campaign brings in thousands of registrants, each with a different intent level, language and question.
Forty percent of registrants never showed up.
01
Registrations were strong.
Attendance was not. Every registrant who never showed was an ad cost that did not convert. Manual reminder calls and email nudges could not scale without adding tele-callers.
02
Sixty percent of registrants never engaged again.
03
High-value signals were trapped in the conversation, not in the CRM.
One agent across the whole webinar funnel.
The agent picks up the registrant from the ad click, nudges them before the event, supports them during the session, and routes post-event follow-up by intent, with high-value signals surfaced from the conversation rather than a form field. It had to be five things.
Pre-event resilient.
Engages every registrant ahead of the webinar with personalised nudges that recover the no-show before it happens
High-value aware.
Reads the registrant's actual question and flags high-intent investor signals for prioritised follow-up.
Live during the session.
Answers FAQs, delivers session decks and guides on request, and keeps the registrant engaged in the same surface
Post-event compounding.
Runs follow-up sequences with recap content and consultation offers.
High-value registrants get a different sequence.
Regulator-aware. Carries guardrails aligned with financial-services compliance, so the agent never strays into advice that requires a human advisor.
Before, 40% of registrants quietly disappeared. After, the agent recovers the no-show and surfaces the investor who moves revenue.
The numbers a growth team would notice.
40%
40% increase in webinar attendance, from pre-event nudges that recovered drop-offs.
33%
lift in paid-subscription conversion, from follow-up segmented by the actual question asked.
80%
80% reduction in call-centre workload, with FAQs and triage absorbed by the agent.
Takeaways
- Banking and Fintech
- Convert and Qualify
- Conversational Intelligence
- Omnichannel Agents
- Workflow Orchestration
Your registrants are already signing up. Make sure they show, and convert.
A live demo on your own funnel. Your campaign surfaces, your compliance guardrails, your CRM.
