
Omnichannel Agents
The agents you build here hold one conversation across every channel your buyers use.
Your team builds agents without code, sets the rules in plain English, tests before anything ships, and watches every decision after. It sits on top of the CRM you already run.
Onboarding completion doubled, 12% to 26%. TIQS.


Build it and change it in the same place. Role, questions, channels, and the knowledge base it answers from. Product feeds and images sit alongside documents. No engineering ticket, no release cycle.

Tell Zig AI what you want the agent to do and it builds it. Ask a question of your data and it builds the report. An idea becomes a live agent in one conversation.

Every message, status change and call summary, on every channel, adds to one growing memory per lead. Your agents act from that memory instead of a blank slate. Your team reads the same memory as a timeline. What the agent knows and what you see are the same thing.

The AI reads the lead's full history and recommends the next action, with the reasoning written out and a priority attached. One click turns the suggestion into a workflow.
Conversation agents for the channels your buyers use. Automation agents for the work behind them. All of them governed, tested and watched from the same studio.
Nova IVF
Case StudyA regulated bank ran pre-approved loan processing on WhatsApp, wired into its Core Banking System, under its own governance.
Read the storyHope For Ukraine
500+ supporter conversations a month, in 18 languages, with no new hires.

The agents you build here hold one conversation across every channel your buyers use.

The rules you draw here fire routing, actions and escalations across your stack.
You watch execution success, coverage and alerts per agent, with human and AI feedback side by side. You are super admin, and your data never trains a model.
Make sure it isn't yours.
