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Case Study
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Every channel your customers use. One agent who remembers all of it.

Your agents engage the moment a lead arrives, qualify in the customer's own language, and carry the full thread wherever the conversation goes next. WhatsApp, web, Instagram, Messenger, voice, email.

30% higher conversion across 88 locations. Nova IVF.

Concentric orange arcs radiating from a single point

Being on five channels isn't omnichannel. It's five bots.

Each channel gets its own bot, its own script and its own memory. The customer repeats themselves at every hop, and your team stitches the story back together by hand.

A packed auditorium of people facing a stage

Three steps. No engineering ticket.

  1. 1

    You build it.

    Define what your agent asks, what it qualifies, what it never says. In Agent Studio, without code.

  2. 2

    You deploy it once.

    One agent goes live across every channel at the same time. Not one build per channel.

  3. 3

    Your team gets the warm ones.

    Every conversation scored, enriched and synced to your CRM. Your rep opens a record that already knows the customer.

Not five bots on five channels. One agent, everywhere.

A single thread following a customer across channels

One conversation, whatever channel it moves to.

A customer asks on Instagram, follows up on WhatsApp, then calls. Same conversation, same memory, no repeating. The thread belongs to the customer, not the channel.

Channels connecting into one agent

Any channel you run, and the ones you add later.

WhatsApp, Instagram, Messenger, web, voice, email, or a custom widget on your own product. New channel, same agent, no rebuild.

A single configuration going live everywhere

Built once. Live everywhere at the same time.

Configure the agent once and it goes live across every channel simultaneously. Not one build per channel, not one team per channel.

Actions taken inside the conversation

It does things, not just says things.

Books the appointment, sends the payment link, updates the CRM, escalates to your rep when the stakes rise. Inside the conversation, within the rules you set.

In every language your customers write in, including the mid-sentence switches. Voice notes, photos and documents handled in the same thread.

88 locations. Every language they arrive in. One agent.

38%
higher paid conversion
90%
less telecalling load

Our team went from chasing hundreds of cold leads to only speaking with people already qualified and ready.

Head of Growth, Nova IVF

Nova IVF

Case Study

Patient enquiries engaged and qualified across 88 locations.

Know More

Bajaj Auto

55% lower CAC across 20 countries.

Stronger with these.

Voice AI calling a lead with full context

Voice AI

Your agents call the leads who never replied, with the full chat history already in hand.

You built it. You control it.

Every rule, every guardrail, every escalation threshold is yours to set. Change it on a Tuesday afternoon without filing a ticket.

Your customers are messaging you right now.

On four channels, in three languages, at eleven at night.

A customer messaging late at night from her sofa