Omnichannel Agents
The chat thread the call walks into, and the one it walks back out to.
Voice agents that pick up the thread instead of starting one.
Inbound and outbound calls, at any hour, in the language the customer chose. Everything they said on WhatsApp, on your site or on the last call is already in hand, so nobody gets asked the same question twice. Runs on your existing numbers and dialer.
Onboarding completion doubled, 12% to 26%. TIQS.
Automation fires. It doesn't think.
Your stack triggers on events. Opened, clicked, submitted, dropped. It cannot see the customer who says maybe next month and means call me today.
So the conversation ends, and the actual work begins.
Signal. Decision. Action.
Rules you set. Decisions it makes.
You set the outcome, not the route
Write the rules and the guardrails. A hesitant buyer and a ready one hit the same rules and come out on different journeys. No branching tree to maintain, and nothing breaks when a customer says something nobody planned for.
It acts inside your systems, both ways
Writes to the CRM, books calendar slots, issues payment links, fires Meta conversions, opens tickets, pings the right rep. In real time, on systems you already trust. The conversation does not summarise the work for somebody else to do.
Handovers arrive with everything attached
When a deal gets big or a compliance line comes into view, it routes to the right person with the full thread, the intent read and the recommended next step. Your rep walks into the middle of a conversation, not the start of one.
Every decision on the record
Buyers in banking and healthcare do not ask whether the AI works. They ask what it did and why. Every signal, branch and action is logged, timestamped and replayable, with the reasoning attached.
Most workflow tools ask you to guess every path a customer might take, then maintain the map. This one starts from what the customer said and works out the path from there.
A webinar funnel that ran itself, across 2,000 registrants.
- 40%
- higher attendance
- 33%
- lift in paid conversion
- 80%
- less call centre load
Scripbox
Case StudyPre-event nudges, live session support, and follow-up routed by what each registrant actually asked.
Read the storyTIQS
Onboarding completion doubled, 12% to 26%.
Stronger with these.
Conversational Intelligence
Everything said on the call becomes signal your team can segment and report on.
Agent Studio
Where you build the voice agent, draw its guardrails and test-call it before it ever dials a customer.
Hear it before your customers do.
You pick the voice, tune it, and test-call the agent from the same screen you configured it on. Run the scenarios you are worried about. Nothing dials a customer until it has passed your own ear.
